Hotel Tonchalá

Pool was great. they have large pool and you could order food from pool, but they have limit drink option. they only have beer from the pool. you can not order frozen drink or cocktail from the pool. Hotel location is great. you could walk to most of places you need from this hotel. it is next to large mall. you have access to many large and small supermarket. walkable to many different restaurants and stores. They are only few blocks away. you could walk to central from this hotel, but hotel is far enough that you don't have to deal with bad side of central environment. you could get taxi easily from the hotel, night and day. Cucuta does not have major public transportation like bogota or Medellin, but they have many microbus transporting people in cucuta. and most of this microbus stop at the mall next to the hotel. I felt hotel area is safe enough to walk around at night time. Check-in and Check-out was quick.

The popular saying that it is not because of the devil but because of old is what applies to this hotel. Everything works perfectly, they are not the newest facilities or the most striking but without a doubt it has everything that no other hotel in cucuta has. Excellent staff, excellent location, excellent services.

Not my first time so they know me by name. Just incredible staff!

We liked the location. The room was clean and confortable.

I love the pool.